Incident Response

When an unexpected situation arises, it’s reassuring to have your own experts just a call away.

Whether you have general questions about cybersecurity, queries about a report from us, or are actually experiencing a critical attack, our incident response team is ready to assist you. We can provide support and expert assistance in 11 languages, and we are available 24/7, year-round. From concerns about a suspicious email to an ongoing ransomware attack, our cyber specialists are there to help you.

Incident / Question Arises

If you have been affected by a cyber incident, have questions about a security report, or are seeking information on cybersecurity, help is available. Our experts respond 24/7, 365 days a year.

Dedicated expert assistance

You will be immediately referred to an expert in the area that your question or situation requires. This person will follow you through the entire process and help you resolve the incident or question. If it is an incident, the experts will assist you until the problem is solved. You will receive support in damage control, future optimization, and cyber advice.

You get the answer to your question / Receive assistance with your incident

If it involves an incident, we will send you a comprehensive report that you can use in your ongoing security work.

Why is Incident Response needed?

Having direct access to an expert in the field of cyber is primarily a matter of security but is almost always crucial in determining how damaging an incident can be. Our experts help you act quickly and do things in the right order to minimize damage.

At Safestate, we provide you access to a large pool of experts who all have in common that they are specialized in cybersecurity. Even if you just have questions about how your organization’s cybersecurity can be improved, our experts can assist you.

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Annual notifications of leaked user data
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Identified technical vulnerabilities per year
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Potential threats for customers identified per year

Do you need help with anything?

In our support center, you have the opportunity to find answers to common questions regarding our services and reports. If you can’t find the answer to your question there, you can also create a ticket and reach out to us for personalized assistance and support.